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Terms of Service
We respond to inquiries on a first-come first-serve basis during business hours: 9:00 to 17:00 JST (except weekends and Japanese national holidays as well as summer and New Year holidays)
Personal information that you submit will be used only for the purpose of responding to your inquiries. However, we may use it for statistical information without specifying individuals.
For details on how we handle personal information,
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If there are any mistakes in the information you have entered, we may not be able to respond to you. Before pressing the Send button, please make sure that what you have entered is correct.
When the Send button is pressed, a confirmation mail will be automatically sent to the email address you entered. If you don’t receive it, please check your email address and submit the form again.
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Depending on your inquiry, it may take some time for us to reply. We may also phone you if we can’t reply to you by email or someone from the relevant department may contact to you.
Our replies to inquiries are sent personally to individual customers. Please do not reproduce it partially or entirely or put it into secondary use.
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