Contact

Terms of Service

1. We respond to inquiries on a first-come first-serve basis during business hours: 9:00 to 17:00 JST (except weekends and Japanese national holidays as well as summer and New Year holidays)
2. Personal information that you submit will be used only for the purpose of responding to your inquiries. However, we may use it for statistical information without specifying individuals.
3. For details on how we handle personal information, 「see Privacy Policy.」
4. The fields in the above form are all required.
5. If there are any mistakes in the information you have entered, we may not be able to respond to you. Before pressing the Send button, please make sure that what you have entered is correct.
6. When the Send button is pressed, a confirmation mail will be automatically sent to the email address you entered. If you don’t receive it, please check your email address and submit the form again.
7. 受Our reply will be sent to you from the domain “@dydo.co.jp”. To prevent it from being treated as spam, make any necessary changes to your filter settings.
8. Depending on your inquiry, it may take some time for us to reply. We may also phone you if we can’t reply to you by email or someone from the relevant department may contact to you.
9. Our replies to inquiries are sent personally to individual customers. Please do not reproduce it partially or entirely or put it into secondary use.
10. Some of the displays on this website may not be rendered accurately or function properly depending on the environment of the device, browser, or app you are using.